“The system does not just fail to produce mercy – it fails at a snail’s pace. When the answers finally come, they are almost always ‘no.’ This mismanagement and apathy is unforgivable at a time when mandatory sentences are locking up thousands of nonviolent drug offenders for far too long ... It is time for Congress and the new attorney general to step in so that the commutation and pardon process works as it was originally intended ... All Americans—even those in prison—are entitled to a government that takes them seriously and responds to their needs. The Office of the Pardon Attorney is not doing this, and all of us should be asking why.”
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